How Amazon is Using AI in its business to help its customers?
Amazon world's biggest online shop uses AI extensively to help its customers and improve its functionality some of the major ones are -
1)Product Recommendation - Amazon uses AI to predict the best product for every customer so that they get the best product for them, and it increases the sales of Amazon.
2)Customer service chatbot - Amazon uses an AI-powered chatbot to help its customers with their issues quick solution.
3)Delivery timing - Amazon uses AI to predict the actual timing of product delivery as per demand and supply.
4)Data Security - Amazon uses AI algorithms to stop fraudulent activities on its platforms and ban such users.
5)Price prediction - Amazon uses AI to predict the best prices for its customers as per supply and demand so that they can give competitive pricing. Read more.
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— Amazon (@amazon) January 5, 2024
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